7/08/2019 16:08 HRS

White Light Logo CMYK (2015)

Job Description – Site Technician – Audio

Company:                  White Light Ltd.

Department:             Production Services

Reports to:                 Head of Business Delivery Resources/Production Services Manager

Working hours:     40-hours per week over 7-days, contract including evenings and weekends

Overtime is available according to events booked; however, it is not guaranteed.


The Role Summary

Working onsite to setup, operate and de-rig audio equipment for the many varied events supplied by White Light. Some warehouse work may also be required as part of this role when there are no onsite requirements as well as the adaptability to support other related departments, for example in the Installations and Technical Service departments. There may be some involvement with lighting & video projects, but audio will be the primary focus.

Key Duties and Responsibilities

  • Rig, set up, balance & de-rig audio and related equipment to the expected standard and within the expected time frame (there may be some involvement with lighting & video equipment, but audio will be the primary focus)
  • Install and manage technical production equipment
  • Operate where appropriate audio control equipment
  • Liaise with clients and venue staff as required to fulfil the delivery of an event
  • Liaise with hire, sales, technical departments and project managers
  • Undertake warehouse preparation of equipment for an event e.g. testing systems, building racks, etc.
  • Work in compliance with Health & Safety policies, risk assessments and all company procedures at all times, and be proactive in implementing them

Technical Skills

  • Good working knowledge of current audio solutions and their applications
  • Basic operation of audio consoles
  • Basic rigging knowledge
  • Fault find and fix equipment
  • Proven IT skills, including use of Microsoft Office (Word, Excel, Access applications and PowerPoint)
  • Working knowledge of an internal e-mail system and electronic diary is essential
  • Full clean driving licence preferable

Personal Competencies and Behaviours

  • Ability to interact effectively at all levels, often in a high-pressure environment
  • Great team players with attention to detail who thrive under pressure
  • Deadline conscious-highly organised with the ability to prioritise and multi-task managing a challenging workload and meet strict deadlines
  • Willing and flexible approach, with the ability to work on own initiative
  • Excellent time management and planning skills, forward thinking and able to add value
  • To have a keen awareness of customer service and client satisfaction, and to assist quickly and efficiently with a client enquiry
  • Maintain White Light confidentiality at all times
  • Polite and approachable manner
  • To carry out your duties/responsibilities in a manner that reflects the Core Values of White Light at all times

The job requires a high level of attention to detail as well as the willingness to learn new skills and practices from existing team members. Evening and weekend work will be required as well as extended daily hours when the project requires it.

Apart from the duties summarised in this job description, we retain the right in consultation with the post holder to include other reasonable duties, which are part of, and incidental to, this type of work.

To apply for this role, please send your CV and covering letter to