Refund And Return Policy
The ABTT does not offer any refunds on memberships purchased.
You’re eligible for a refund within 30 days if you’re dissatisfied with your purchase due to an error on the bookseller’s part or if the book doesn’t arrive.
Incorrect Book/Not as Described/Damaged
You’re eligible for a full refund of the purchase price, including original shipping costs, if your return is the result of an error on the bookseller’s part. If you receive the incorrect book or if it arrives damaged, you’ll also be refunded return shipping equal to the original charge. To receive a refund, you must return your item directly to the bookseller within 30 days of the estimated delivery date and in the same condition you received it in.
For books returned as ‘Not as described,’ return shipping amounts are refunded at the bookseller’s discretion. If the seller disagrees, only the book price and original shipping will be refunded.
Book Did Not Arrive
You’re eligible for a full refund of the purchase price, including shipping costs, if your book hasn’t arrived within 30 days within shipping. If the ABTT provides tracking information indicating the book has arrived, the refund request is void.
In cases where the book is returned for any of the following reasons, the refund includes the book price only: incomplete address, unclaimed, returned to sender, or similar.
Return shipping is calculated as equal to original shipping cost and when refundable, is added to the refund upon return receipt of the book by the seller. Return shipping labels are not provided.
Your refund will be processed to your credit card once the ABTT receives the book back. We recommend that you use a trackable method of shipment; if the book doesn’t arrive and tracking isn’t provided, the refund will be cancelled.
Once a return/refund request has been cancelled, you cannot submit another return/refund request.